Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bishopbriggs | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Bishopbriggs is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Bishopbriggs and across the UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and any conditions relevant to weight management
• Payment information: Billing details processed securely through our payment provider
• Consultation data: Responses to medical questionnaires submitted during your online consultation
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

3. How We Use Your Data

We use your personal information to:

• Assess your suitability for weight loss treatments safely and responsibly
• Enable our registered pharmacist to review and approve your consultation before dispensing any medication
• Process and dispatch your approved prescription order, with delivery typically within 1 working day of pharmacist approval
• Maintain accurate and up-to-date patient records as required by pharmacy law
• Communicate with you regarding your order, treatment, or any clinical concerns
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of healthcare services under UK GDPR Article 9(2)(h) for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies may include essential cookies required for the website to function, as well as analytical cookies that collect anonymised usage data.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Delivery partners: Your name and delivery address are shared with our courier to fulfil your order
• Payment processors: Secure payment providers process your billing information on our behalf
• Healthcare professionals: In cases where clinical safety requires it, we may contact your GP or another relevant healthcare provider
• Regulatory bodies: We may be required to share data with the GPhC, NHS, or law enforcement if legally obliged to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment records are kept only as long as required by financial regulations.

7. Data Security

We take the security of your personal data seriously. All data is stored on secure, encrypted systems. Access to patient records is restricted to authorised pharmacy staff only. We regularly review our security practices to protect against unauthorised access, loss, or disclosure.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access the information we hold about you, request corrections, ask for your data to be deleted where appropriate, and object to certain types of processing. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated from time to time. Any significant changes will be communicated clearly on our website.